The Joseph E. Shaner Company > Staff > Meet Our Staff

Your decisions are our objectives...Our team of professionals helps achieve success to the decisions made by your member leaders. Let us be a part of your team.

Jennifer C. Thornton - Account Executive and Association Coordinator
Jennifer C. Thornton has been employed at JES since 1993 and currently serves as Executive Director for three associations: Building Owners and Managers Association of Baltimore, National Association of Insurance and Financial Advisors of Baltimore, and Chesapeake Human Resources Association. Her role with the client is tailored to the specific needs of each group, which is a benefit of the personal attention received at JES. Overall, she assists the Board of Directors and members in fulfilling the mission of the association through volunteer coordination, guidance in budgeting and board issues, conference and event planning, and general administration.

Ms. Thornton brings to her clients a strong commitment to association management. She is a 1999 graduate of the Institutes for Organization Management, a six-year program designed to increase knowledge in all areas of association management including managing change, volunteer development, staff management, and leadership skills. She is a former board member and program chairman of the Maryland Society of Association Executives. Ms. Thornton has a bachelor's degree in Mass Communications with a concentration in public relations from Towson University.

Deitra J. Davenport - Assistant Coordinator
Deitra Davenport has been working at JES since 1989. Ms. Alford provides membership services and works on educational seminars, annual directories, monthly meetings, Web sites, and conference planning for the Building Owners and Managers Association of Baltimore, the Chesapeake Human Resources Association and the National Association of Insurance and Financial Advisors of Baltimore.

She also provides customer services for all association members, particularly in member renewals and updating member records.

Sharon H . Kneebone - Account Executive and Association Coordinator
Sharon H. Kneebone has been employed at JES since 1998, and currently serves as Executive Director for three associations: Maryland Chapter of the Appraisal Institute, Maryland Criminal Defense Attorneys' Association and Public Relations Society of America Maryland Chapter. As Executive Director for the client, her role is to work with the board to achieve their specific goals . She assists the Board of Directors and members through volunteer coordination, education coordination, guidance in budgeting and convention and meeting planning. Ms. Kneebone also serves as the education administrator for the Maryland Chiropractic Association and the Maryland Optometric Association. Her responsibilities include coordinating with the education committee chairs, filing for education credits, and planning the meetings. Sharon also serves as a meeting planner for the Maryland Chapter of the National Association of Industrial and Office Properties.

Ms. Kneebone brings to her clients a strong background in marketing and public relations as well as a strong commitment to association management. She is enrolled to begin studies in the Institutes for Organization Management, an intensive program to increase knowledge in all areas of association management. Ms. Kneebone holds a bachelor's degree in Mass Communication with a concentration in Public Relations.

Traci D. Snyder - Account Executive and Association Coordinator
Traci D. Snyder has been with JES since 1995. She serves as executive director of the Baltimore City Dental Society assisting the Board of Directors in decision-making, planning quarterly meetings and handling peer review inquiries. Traci also serves as associate director for the Maryland Association of Mortgage Brokers, the Maryland Improvement Contractors Association, and the Property Owners Association of Greater Baltimore, Inc. Traci also serves as membership coordinator for the American Institute of Floral Designers and trade show coordinator for the Professionals Grounds Management Society.

Ms. Snyder brings to her clients a strong commitment to association management. She is a graduate of the Institutes for Organization Management, a six-year program designed to increase knowledge in all areas of association management including managing change, volunteer development, staff management, and leadership skills. Snyder graduated from Towson University with a bachelor's degree in English literature.

Heather R. Waldschmidt - Assistant Coordinator
Heather R. Waldschmidt duties for the Professional Grounds Management Society (PGMS) includes working on scholarships, awards, certification and membership. She also assists with conference and seminar planning, writes newsletter articles, and assists with development of client directories for PGMS, the Maryland Association of Mortgage Brokers, the Maryland Optometric Association, the Maryland Chiropractic Association, the Maryland Criminal Defense Attorneys' Association, the Maryland Chapter of the Public Relations Society of America, the Maryland Chapter of the Appraisal Institute, the Maryland Chapter of the National Association of Industrial and Office Properties, and the Property Owners Association of Greater Baltimore, Inc.

Ms. Waldschmidt is a 1998 graduate of the University of Northern Iowa with a bachelor's degree in history. Prior to joining JES she enjoyed two years of employment in the U.S. Senate.

Eric M. Grammer - Communications Coordinator
As communications coordinator, Eric M. Grammer designed and manages JEShaner.com as well as client Web sites for the American Institute of Floral Design (AIFD), the Professional Grounds Management Society (PGMS), the Maryland Chiropractic Association (MCA), the Maryland Optometric Association (MOA), the Maryland Improvement Contractors Association (MICA), the Maryland Chapter of the Appraisal Institute, the Maryland Chapter of NAIOP (NAIOP-MD), the Maryland Association of Mortgage Brokers (MAMB), the Property Owners Association of Greater Baltimore (POA). He also is responsible for production of client newsletters and media relations for AIFD, PGMS, MCA, MOA, the Property Owners Association of Greater Baltimore, Inc. and the Maryland Chapter of the National Association of Industrial and Office Parks.

Grammer previously handled Webmaster and public relations duties as editorial coordinator at the American Association for the Advancement of Science. He has an M.A. in communication from the University of Maryland and a B.A. in journalism from Humboldt State University in Arcata, CA. Grammer has been honored by the Public Relations Society of America (PRSA) with the 2001 Betsy Plank Graduate Research Award and by the Maryland Chapter of PRSA with the 2001 John Felton Graduate Research Award.

FINANCE DEPARTMENT

Monica Shaner - Financial/Systems Manager
Monica Shaner has worked at JES since 1989. As financial manager for JES and all of its clients she oversees the preparation of client financial statements, arranges for the investment of excess reserves, and maintains communications with client treasurers. She is also responsible for the day-to-day operation of JES including the purchase and maintenance of computer equipment, ensuring that all needed systems are in place and working properly, and overall company administration (human resources, insurance, 401k, etc.).

Susan Posluszny - Bookkeeper
Susan Posluszny has been a JES employee since 1994. Susan's duties include filing, writing account payable checks, personal property tax forms, bank deposits, bank statements reconciliation and lending a hand wherever help is needed. Prior to joining JES, Susan worked more than 20 years in accounting, performing payroll taxes, processing accounts payable and recievables, and processing financial statements.

SUPPORT STAFF

Deitra J. Davenport - Membership Coordinator

Deitra Davenport has been a JES employee since 1989. She serves as membership coordinator for eight local professional and two national associations. She also provides customer services for all association members, particularly in member renewals and updating member records.

Raymond H. Simpson Jr. - Mail Room Manager
Raymond H. Simpson is the mail room manager for all JES client associations. He oversees the labeling and mailing of brochures, newsletters, correspondence, etc., in addition to operating the copy machine according to each association's assignment. He is also responsible fro inventory of association stationery and miscellaneous office supplies.

Janice T. Tourangeau - Data Processing Assistant/Receptionist
Janice Tourangeau has been been with JES since 1991. She serves as registration coordinator processing meeting registrations for all association clients. As receptionist, she handles over 14 phone lines.